Product Quality & Recovery Associate

Job Details

Job Type: Permanent, Full-time

Hours:

34-40 hours per week; must have evening and weekend availability.
Pay Range: $17.58 - $24.83/hr based on relevant experience.

• Contribute to the recovery and sustainability work in the store.
• Minimize internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is condition using strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers while generating the best results for the store.
• Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces diversity of co‑workers and customers.

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

• Generous paid time off, holiday and sick time.
• Wisely Pay – get earned wages up to two days early.
• Paid parental leave (up to 16 weeks).
• Kinder Care tuition discount.
• Retirement and bonus plans.
• Co‑worker discount, meal deal, and referral bonus.
• Pet insurance program.
• Education assistance and learning programs.
• Safety shoe reimbursement.
• 24/7 telehealth visits.
• Dental and vision plans.
• Medical and Rx plans (must work min. 20 hrs/wk).
• A fun and inclusive work environment.

• Background check and drug test may be required as a condition of employment.