Retail Sales Support Specialist - Tommy Hilfiger Mens and Womens, Stonebriar Centre - Part Time

Retail Sales Support Specialist
- Tommy Hilfiger Mens and Womens, Stonebriar Centre
- Part Time

• Location:
  
  Frisco, TX, United States
• Schedule:
  
  Part time
• Hourly Rate: $15.00 - $20.54*
• * based on job, location, and schedule

You will support customers by assisting with product selection, executing merchandise standards, and maintaining selling floor presentations for the vendor brand. As a product expert, you will deliver a memorable customer experience and keep the shopping environment neat and organized.

• Make the customer the top priority
• Leverage product knowledge to increase sales by educating and assisting customers
• Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available
• Ensure appropriate selling floor presentation by promoting events and merchandise assortments
• Ensure fitting rooms are customer‑ready by promptly clearing brand‑specific merchandise and returning it to the appropriate area on the selling floor
• Exhibit friendly and helpful customer experience expectations
• Drive and exceed department goals by executing initiatives to actively drive the business
• Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotions
• Adhere to all safety and security policies and procedures
• Complete other customer‑facing tasks as needed
• Regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

• No specific educational accomplishments are necessary
• Strong merchandising skills
• Ability to effectively communicate and present information to customers, peers, and all levels of management
• Basic math functions (addition, subtraction, multiplication, division)
• Able to use a calculator
• Must be able to work independently with minimal supervision
• Must be able to multitask in a fast paced environment
• Ability to collaborate as a member of a team
• Demonstrate an energetic and positive attitude, strong communication and interpersonal skills
• Possess vision and creativity
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekend, and/or holiday shifts

• This position requires lifting, constant moving, standing, and reaching with arms and hands
• Involves standing for at least two consecutive hours, lifting at least 30 lbs, stooping, kneeling, crouching, and climbing ladders
• Reaching, including above eye level, crouching, kneeling, stooping; requires close vision and color vision
• Frequent use of computers and other technology, necessary to perform job functions

• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Leadership development and continuous learning opportunities

Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.