Technical Account Manager

Compensation

USD 109,000 – USD 130,000 per year.

As a Technical Account Manager at Altium, you will be the trusted advisor for a portfolio of Enterprise customers, ensuring their success with our solutions. You will build deep relationships, resolve technical challenges, and guide customers in optimizing Altium’s tools for their unique workflows while collaborating with R&D, Support, and Sales to drive adoption and uncover growth opportunities.

• Serve as the primary technical contact for Enterprise customers.
• Build trusted relationships and guide customers on implementation, integration, and optimization.
• Troubleshoot technical issues, escalating to R&D when needed, and drive resolutions.
• Identify growth opportunities and lead strategic business reviews.
• Collaborate with Sales, Support, and R&D to align customer needs with product development.
• Advocate for customers internally and provide actionable feedback.
• Monitor customer health and mitigate risks to drive retention.

• Bachelor’s or Master’s in Electrical/Mechanical Engineering or equivalent experience.
• 3+ years in technical account management, customer success, or ECAD/EDA client‑facing roles.
• Hands‑on Altium product experience preferred.
• Strong problem‑solving and project management skills.
• Excellent communicator able to simplify technical concepts.
• Closing salary range: USD 109,000 – USD 130,000, with final offer based on location, experience, and skill set.

Benefits include medical, dental, vision, health savings account, dependent care flexible spending account, pre‑tax commuter benefits, life insurance, accident and disability benefits, short‑term medical, paid sick time, paid holidays, and accrued paid vacation.

Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.