Admin - Account Manager

Account Manager-Custom

The Account Manager is responsible for managing client relationships, sourcing goods, executing programs, and achieving revenue and gross margin goals. The custom team focuses on project-specific orders and works with multiple customers across different department with various delivery dates. The Account Manager is responsible for developing and maintaining a book of business and taking lead on all key client requests.

The Account Manager reports to the Business Manager.

• Point-of-contact between client and 81
  
  Eighty team, delivering a high level of customer service to ensure ultimate customer satisfaction
• Lead client facing calls and in-person meetings, traveling as needed
• Manages custom project requests from assigned accounts
• Provide direction and lead collaborative strategy with sourcing and production coordinator on product offerings and client requests
• Ability to source and quote projects to meet the clients requirements
• Manage multiple projects at one time with various internal and external needs
• Ensure accurate and timely execution of projects from initial request to delivery of products with 81
  
  Eighty team
• Achieves annual or project-based revenue goals while hitting profit margins
• Tracks routine sales reporting for clients and custom business
• Seeks new opportunities within current client base to grow their custom spend
• Partners with manager to plan annual sales budgets

• 3+ years of account management experience
• 3+ years in the promotional products industry
• Proven ability to create strong client relationships, problem solve, and think strategically
• Ability to prioritize and manage multiple tasks/assignments
• Ability to effectively present and sell solutions and strategies to the client
• Communicate clearly and effectively, detail oriented, and organized
• Positive and driven team player with a can-do attitude
• The job location will be in Frisco, TX
• Hybrid working environment