GSOC Supervisor in Dallas Metro​/Plano

GSOC Supervisor

Location:

Dallas Metro – Plano Area

• Oversee day‑to‑day operations of the Global Security Operations Center (GSOC).
• Monitor and assess real‑time security threats, incidents, and emerging risks.
• Lead and develop a team of security operators to maintain a proactive security posture.
• Coordinate emergency response efforts and communicate effectively with key stakeholders.
• Implement and enhance security protocols, leveraging the latest technology.

• 3–5 years of experience in security operations, law enforcement communications center, emergency response, or a related field.
• Prior experience in a Global Security Operations Center (GSOC) or Security Operations Center (SOC) environment is highly desirable.
• 2–3 years of supervisory or leadership experience in a security‑related role.
• Experience in incident management and crisis response coordination.
• Strong decision‑making and problem‑solving skills, especially under pressure.
• Excellent verbal and written communication skills; ability to coordinate with stakeholders, law enforcement, and executive leadership.
• Proficiency in security monitoring systems, access control, surveillance technologies (CCTV, intrusion detection, alarm systems).
• Proficiency in Microsoft Office Suite, security software, and reporting tools.
• Typing speed of 55–65 WPM.

• Strong team management and leadership abilities to oversee GSOC/SOC personnel.
• Ability to develop training programs, conduct security drills, and educate staff on security protocols.

• Create and enforce standard operating procedures (SOPs) for security operations.
• Strong report writing and documentation skills for security incidents and compliance audits.
• Work with IT teams to maintain and enhance security technologies.
• Continuously improve security protocols, response strategies, and risk mitigation procedures.

Salary: $54,080.00 per year. Monday – Friday, 7:00 AM–3:00 PM. Additional $50.00 bonus for holding a Texas Guard Card at hire (after 90‑day probation).

• 401(k) plan
• Medical, vision, and dental insurance
• Short‑term disability
• Critical care/Hospital indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on‑the‑job training
• Paid time off
• Bi-weekly pay
• Competitive compensation, career advancement, continuous learning opportunities
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards

EOE/M/F/D/V. Qualified applicants need not be of any specific type. #IND3