Manager, Pastoral Services - Heart Hospital, Frisco

Position: Manager, Pastoral Services - The Heart Hospital, Frisco
Baylor Scott & White The Heart Hospital - Frisco, Texas

Be Part of What's Next in Cardiovascular Care

An extraordinary opportunity is taking shape in Frisco, Texas-and we invite you to help build it.

Baylor Scott & White The Heart Hospital - Frisco is preparing to open its doors in Spring 2027, and we are assembling an elite team of cardiovascular professionals who want more than a job-they want to help define the future of heart care in one of the nation's fastest‑growing regions.

As a new team member, you'll play a pivotal role in shaping a new, state‑of‑the‑art heart hospital designed with one purpose in mind: delivering world‑class, patient‑centered cardiovascular care. In anticipation of our opening, select roles will begin as early as Summer 2026, allowing you to complete comprehensive orientation and training at our nationally recognized Baylor Scott & White Heart Hospitals. This immersive experience ensures you are fully prepared, aligned with our culture, and equipped with the highest standards of clinical excellence well before the Frisco campus opens.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

* We serve faithfully by doing what's right with a joyful heart.

* We never settle by constantly striving for better.

* We are in it together by supporting one another and those we serve.

* We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

* Immediate eligibility for health and welfare benefits

* 401(k) savings plan with dollar-for-dollar match up to 5%

* Tuition Reimbursement

* PTO accrual beginning Day 1

Note:

Benefits may vary based upon position type and/or level.

Job Summary

The Manager of Pastoral Services manages Baylor Scott & White Health pastoral services. Provides for the spiritual, religious, sacramental, moral, and ethical needs of patients and staff.

Essential Functions of the Role

* Manages and coordinates pastoral care, counseling, and religious services. This includes sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement needs.

* Supervises chaplains and mentors CPE student chaplains. They provide assessment and support to palliative care patients following joint commission requirements.

* Supports the end-of-life care for patients by offering pastoral support and counseling to patients and families.

* Serves as department representative to facility President or other managers.

* Coordinates and provides consultation to physicians, nurses, social workers, counselors, and staff. This is part of an interdisciplinary team to meet patient needs and improve care.

* Conducts studies to advance knowledge and develop effective religious ministry for patients, family, and staff.

* Develops relationships with local churches, community agencies, and service organizations. Supports the Baylor Scott & White Health community. Recruits, trains, and coordinates pastoral care volunteers.

* Develops and maintains procedures for keeping records of spiritual counseling for patients.

* Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults.

* Consults with staff as needed; partners and reports to Senior Pastoral Care managers.

Key Success Factors

* Knowledge of philosophical systems and religions.

* Knowledge of the methods and methods of pastoral care and the role of a chaplain in an institutional setting.

* Knowledge of the religious beliefs and practices of various faiths, groups, and denominations.

* Able to communicate thoughts clearly; both verbally and in writing.

* Interpersonal and listening skills.

* Skill in counseling patients, family members and staff.

* Ability to counsel and comfort people during periods of stress.

* Ability to effectively participate as a member of a…