Associate Software Engineer

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position,
you must have the ability to work in the United States without a need for current or future visa sponsorship
.

• Must be local to Frisco, TX Area. This is a hybrid role at least 3-4 days a week in person.

Toshiba Global Commerce Solutions is seeking an Associate Software Support Engineer whose primary responsibility is resolving software defects using AI-driven development and analysis tooling. This role is designed for new Computer Science graduates who bring a strong quality mindset and can demonstrate effective use of AI to diagnose, fix, and validate defects in production software.

This is not a traditional manual coding role. Code analysis, generation, and remediation are performed through AI-driven workflows, with the engineer responsible for correctness, validation, and quality outcomes.

• Own software defects from intake through resolution using AI-driven tooling
• Use AI to analyze root cause, generate fixes, and validate solutions
• Verify fixes through testing and quality checks before closure
• Ensure defect resolutions meet quality, stability, and regression standards
• Clearly document defect causes, resolutions, and validation results

• Fix quality (low defect re-open and regression rates)
• Adherence to quality and validation standards

• Bachelor’s degree in Computer Science or closely related field
• Strong understanding of core software concepts (APIs, data flow, debugging fundamentals)
• High attention to detail and a strong sense of software quality
• Ability to follow structured processes and validate outcomes rigorously

• Exposure to testing frameworks or CI/CD pipelines
• Experience with defect tracking systems
• Academic or personal projects using AI-driven development workflows

• Clear, outcome-based expectations focused on quality
• Hands-on experience with AI-driven software resolution from day one

Strong foundation for growth into engineering, quality, or AI-centric development roles.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Compensation:

• Base Salary Rate: $65,000
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
• Discretionary Bonus Plan:
  Eligible for up to 2% annual performance-based bonus (individual and company performance)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance

EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email  to request an accommodation.

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. We are committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.