Lead QA Engineer

New Position:
This position is open due to an existing vacancy to support our evolving business needs.

Thomson Reuters is looking for a Lead Quality Assurance Engineer to be part of a highly dynamic team developing our next generation Global Trade Management application suite. Successful candidates will typically:

• Be passionate about software quality and its role in delivering real customer value.
• Think beyond test cases, they understand the product, the domain, and the user.
• Measure success by the absence of production incidents, not the volume of tests written.
• Have a natural curiosity that drives them to ask 'why' before 'how'.
• Take ownership of quality across the entire SDLC, not just the test phase.
• Leverage an agentic AI-First approach to all testing and quality operations.

ONESOURCE Global Trade is a comprehensive software suite designed to streamline and automate international trade management for businesses. It simplifies complex global trade operations by ensuring compliance with ever‑changing regulations, optimizing supply chains, and reducing costs and risks associated with cross‑border transactions. The platform integrates seamlessly with existing ERP systems to manage import/export processes, automate trade documentation, and provide real‑time visibility into global shipments.

By leveraging up‑to‑date regulatory content and advanced analytics, ONESOURCE empowers companies to enhance operational efficiency, mitigate compliance risks, and accelerate global growth in a fast‑paced, highly regulated trade environment.

• Own quality outcomes for one or more product domains end‑to‑end from requirements through production monitoring.
• Drive a shift‑left quality culture by embedding testing strategy and risk analysis early in the design and decomposition process.
• Lead the design, development, and maintenance of automated test frameworks across UI, API, and data layers.
• Leverage agentic AI‑First tooling to accelerate test generation, coverage analysis, defect triage, and root cause investigation.
• Define and enforce testing standards, patterns, and best practices across the QA team.
• Conduct test design reviews and provide constructive feedback to QA engineers.
• Mentor junior QA engineers, reinforcing best practices and supporting their professional growth.
• Collaborate closely with developers, product owners, and stakeholders to deeply understand business intent and translate it into comprehensive test strategies.
• Analyze system behavior holistically to identify edge cases, integration risks, and failure modes that others miss.
• Contribute to observability and monitoring strategies, ensuring production quality signals are in place (Data Dog, RUM, APM).
• Ensure all quality activities are properly estimated and delivered to agreed time frames and quality standards.
• Champion continuous improvement of the team's quality processes, tooling, and delivery pipeline.
• Leverage "innovation time" to explore new testing approaches, tools, and automation strategies.

• 5+ years of experience in software quality engineering within the Global Trade industry, specifically in logistics, customs, or supply chain management.
• 10+ years of overall software quality engineering experience across diverse tech stacks and application types.
• Proven ability to think at the system and domain level, showing understanding of how components interact and where risk lives.
• 3+ years of hands‑on experience using agentic AI‑First development and testing tools and processes.
• Strong proficiency in test automation across UI, API, and data layers using modern frameworks (Playwright, Selenium, Cypress, Rest Assured, or equivalent).
• Proficiency in testing REST APIs, including tooling such as Swagger and Postman.
• Experience testing applications built on .NET (C#, ) and Angular front‑end frameworks.
• Experience validating both SQL and No
  
  SQL data persistence layers (MSSQL, Postgre
  
  SQL, Dynamo
  
  DB).
• Working knowledge of Data Dog for observability, APM, and RUM from a quality and monitoring perspective.
• Experience with AWS and/or GCP cloud‑native application testing.
• Comfort with iterative, spec‑light delivery; ability to…