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Senior AI Engineer: Customer Service Automation Lead
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-07-13
Listing for:
T-MOBILE USA, Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
T-Mobile USA, Inc. is seeking a Senior AI Engineer for the IntentCX team to optimize and orchestrate AI models powering customer service automation. You will advance prompt engineering, fine‑tuning, RAG, and tool integration to improve AI responses and reliability.
Join a culture of agile development, collaboration, and innovation. Base pay range shown and strong benefits; position based in Frisco, TX with opportunities to impact customer interactions at scale.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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