Recreation Aide - Grove Adult Center

Overview

Under direct supervision of related department management team, performs customer service duties of assigned facility. Monitors activities of participants, issues equipment and provides program information to customers. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

• Provides customer service to all participants in activities and programs at area of assignment.
• Processes guests with activity registration and facility rentals for programs and services in accordance with department software.
• Promotes all facilities, programs, and services when in contact with Members and Guests.
• Responds to inquiries and complaints related to programs, services, and special events.
• Distributes equipment to customers and cleans assigned areas and equipment.
• Opens and closes facilities according to established policies and procedures.
• Monitors facility activities for participant compliance with health and safety rules.
• Prepares accident and/or injury incident reports when required.

• Attends training and meetings as required.
• May be required to work extended hours including evenings, weekends, and holidays for special events.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

• Youth Services
  • Provides a clean, well-maintained, and safe playroom area.
  • Provides an entertaining and stimulating environment for the children.
  • Monitors the children’s activities to ensure their safety at all times.
  • Properly cleans, disinfects, and maintains the playroom areas, including all toys, equipment, play surfaces and other spaces.
  • Maintains accurate records on all children within the playroom area, including having a medical form and release on each child, sign-in/sign-out by parents, and recording all incidences involving the children.
  • Provides activities and encourages play appropriate to the developmental levels of the children.
  • Prepares room for parties by setting out cake, party favors, tableware, balloons, drinks, and food if needed.
  • Assists guests in serving food, party favors and other tasks.
  • Responsible for clean-up and restocking once parties are completed.
  • Must possess current CPR and First Aid Certification within six months from date of employment and be able to perform CPR and/or first aid as needed.
  • Must be able to lift up to 50 pounds as the position involves picking up children, setting up, conducting, and cleaning up program activities, etc.

• Camp Counselor
  • Ensures a non-competitive, positive, self-image enhancing environment for each participant through the direction of non-competitive, fun, varied and well-organized activities.
  • Directly leads activities that provide opportunities for involvement of all children on an equal level. The Counselor prepares in advance directions for activities, daily schedules and required equipment used during the activities.
  • Exhibits enthusiasm for the activity to impart a feeling of excitement to camp participants.
  • Follows procedures for camper check-in/check-out. Completes reports for accidents/incidents, behavioral modifications, and camp schedules.
  • Promotes safety and proper storage of equipment, including inventory of supplies.
  • Ensures safety of youth during transportation while on field trips.
  • Provides and adheres to established guidelines for safety, behavior, communication, and discipline of camp participants.
  • Recognizes and rewards positive, improved, and outstanding behavior and/or accomplishments of camp participants.
  • Responsible for clean-up and restocking once parties are completed.
  • Must possess current CPR and First Aid Certification within six months from date of employment and be able to perform CPR and/or first aid as needed.
  • Must be able to lift up to 50 pounds as the position involves picking up children, setting up, conducting, and cleaning up program activities, etc.

• Sports & Fitness
  • Ensures participants are using related equipment in a safe and appropriate manner.
  • Provides participants with information on related equipment and demonstrations on proper usage of equipment.
  • Monitors games for adult sports leagues and inputs league scores online.
  • Assists with acquiring and managing the organization of team rosters and assists league officials during games when issues arise.
  • Must possess current CPR and First Aid Certification within six months from date of employment and be able to perform CPR and/or first aid as needed.
  • Must be able to lift up to 100 pounds as the position involves handling fitness machines and equipment.

• Knowledge of customer service practices and procedures.
• Knowledge of computers and related equipment, hardware, and…