Human Resources Specialist

Human Resources Specialist (Employee Benefits)

U.S. Customs and Border Protection |

U.S. Customs and Border Protection | Posted Feb 24, 2026

Full-time

Front Royal

Entry (0-2 yrs)

Please see announcement on USAJOBS for available locations.

Organizational

Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Workers' Compensation Branch. Location is negotiable to the following locations:
Washington, DC Detroit, MI Erlanger, KY Front Royal, VA Rouses Point, NY Brunswick, GA Jacksonville, FL Marfa, TX Artesia, NM Del Rio, TX El Paso, TX Laredo, TX El Centro, CA Los Angeles, CA. Continued in Benefits Section

Joining Customs & Border Protection (CBP) will allow you to use your expertise to proactively manage assigned workers' compensation cases, providing guidance and support to injured employees, supervisors, and Injury Compensation Coordinators (ICCs). This position starts at a salary of $61,722.00 (GS-9, Step
1) to $80,243.00 (GS-9, Step 10) with promotion potential to $97,087 (GS-11 Step 10). GS Salary:
Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical duties include:
Managing assigned workers' compensation cases by ensuring all required documentation is collected, accurately filed, and maintained in the agency's system. Monitoring case status, establishing and updating plans of action, and ensuring compliance with the Federal Employees' Compensation Act (FECA) and Department of Labor (DOL) requirements. Serving as a technical resource for employees, supervisors, and Injury Compensation Coordinators (ICCs), providing guidance on workers' compensation rights, responsibilities, and regulatory requirements.

Offering assistance with claim development, return-to-work considerations, and ensures accurate and timely payment of benefits. Preparing draft responses to Department of Labor correspondence, Congressional inquiries, and other legal proceedings related to workers' compensation cases.

You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.

Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Learn more about E-Verify including your rights and responsibilities. Bargaining Unit:
This position is not covered under the bargaining unit.

Experience:

You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Analyzing and managing federal workers' compensation cases in accordance with the Federal Employees' Compensation Act (FECA) and related regulations. Providing technical guidance and support to employees, supervisors, and agency leadership on workers' compensation rights, responsibilities, and regulatory requirements. Preparing, reviewing, and maintaining case documentation, including developing plans of action, establishing diary dates, and ensuring all required evidence is collected and submitted.

Interpreting and applying case law, regulations, and agency policies to workers' compensation claims, and assisting in the preparation of responses to legal inquiries or Department of Labor hearings.

NOTE:

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Education Substitution: GS-09: A master's degree or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or a J.D. or an LL.B. degree from an accredited…