Human Resources Specialist

The Human Resources Specialist supports all stages of the employee lifecycle while embodying the Agency’s core values of teamwork, collaboration, compassion, and accountability. This role supports,trains,andguidesthe Agencyin personnel matters, oversees personnel operations, andcultivatesemployee engagement.

This job description is based upon an evaluation of agency requirements at the time this description was written. This job description will change as the position is developed further, or in response to organizational or technological changes.

It is the mission of Northwestern

Community Services Board to strengthen our communities, ensuring that our behavioral healthcare and developmental services foster recovery and self-determination.

Effectively balances individual and team responsibilities by fostering positive relationships, resolving conflicts constructively, andmaintaininga spirit of collaboration to achieve shared goals.

These actions ensure ourteam members work cohesively to support each other and the Agency’s mission.

Engages with internal and external stakeholders to assess needs, communicate clearly, and develop actionable plans that achieve shared objectives,demonstrating flexibility andanopenness to feedback to strengthenourpartnerships.

These actions ensure efforts are aligned across teams, embodying our need to deliver seamless, high-quality services and support.

Approaches team members andcustomersthoughtfully, applying sound judgment in emotionally charged situations, andcommunicatingwith empathy to ensure respect and care for all individuals.

These actionsprioritizecompassion,respect, and understanding in every interaction.

Makes informed decisions, ensures safety and compliance, effectively manages change, and leads with integrity by inspiring confidence and following through on commitments.

These actions foster trust anddemonstrateresponsibility withinand across teams.

• Administers and ensures compliance with applicable federal, state, and Agency regulations including ADA, FMLA, FOIA, OSHA, DBHDS, and related statutory requirements.
• Manages accommodation processes, leave determinations, grievance procedures, regulatory reporting, and record retention in accordance with established standards.

• Receives and addresses employee relations concerns, conducts workplace investigations, prepares findings, and supports resolution processes consistent with Agency policy and regulatory requirements.

• Processes andmaintainspersonnel actions and payroll-related documentation to ensure accuracy, timeliness, and compliance.

• Supports full-cycle recruitment and onboarding activities to ensuretimelyand compliant hiring practices.

• Administers benefits and leave programs in compliance with regulatory and Agency standards.

• Prepares and reviewsrequiredinternal and external reports.
• Supports audit readiness and data integrity initiatives.

• Supports employee engagement, training, and internal consultation activities aligned with Agency standards.

5% Performs related duties as requiredordeemedappropriate tothe accomplishment of the responsibilities and functions related to this position or in support of departmental and agency goals.

Received:
This position reports directly to the Human Resources Director.

Exercised:
This position does not supervise.

This positionmaintainsa regularin-office schedule of Monday – Friday, 8:00AM –4:30PM; however, the schedule may be adjusted upon request of the incumbent or needs of the agency at the discretion of the supervisor or program director.

As an FLSA exempt position, the position isnotsubject to overtime earnings according to the laws and regulations of both the Commonwealth of Virginia and United States.

This position is assigned to the following…