MGR, On-Site Support II Front Royal, VA; Non Remote

Position: MGR, ON-SITE SUPPORT II Front Royal, VA (Non Remote)
Description

PRINCIPAL ACCOUNTABILITIES

• Dispatch drivers, provide detailed directions and instructions to drivers

• Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads

• Track and Trace
• Completes various standard reports and ad hoc reports accurately and on time

• Maximize equipment and driver utilization

• Conduct safety meetings and coach drivers on safety issues including:
Hours of Service, Speed, Drive Cams, and CSA violations

• Manage weekly invoicing, accounts receivable and driver payroll functions

• Serve as primary customer contact, managing adherence to customer scorecard and KPIs

Qualifications and Education Requirements

• High School Diploma or equivalent

• Ability to work within Microsoft Office Suite

• Available to work on-site at customer locations as necessary

• 1+ years experience in Transportation, Hospitality or Service industry fields

Preferred Skills

• Bachelor's Degree in Supply Chain, Transportation, Logistics or similar field

• 3+ years experience in Transportation industry

• Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)

• Effective communication skills (written and verbal)