Dedicated Fleet Manager

About Crst

For more than 70 years, CRST has delivered on its promises to customers, growing to be one of the nation's largest privately held transportation and logistics companies. We offer one of the broadest arrays of transportation and logistics services in the industry, including truckload capacity solutions, flatbed, transportation management, dedicated services, high-value product white-glove services, and final mile home delivery.

For more than 70 years, CRST has delivered on its promises to customers, growing to be one of the nation's largest privately held transportation and logistics companies. We offer one of the broadest arrays of transportation and logistics services in the industry, including truckload capacity solutions, flatbed, transportation management, dedicated services, high-value product white-glove services, and final mile home delivery.

CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Dedicated Solutions is divided into East and West divisions.

The Dedicated Fleet Manager is accountable for the day-to-day operational and financial performance of assigned customer accounts, ensuring safe, efficient, and reliable service execution. This role manages daily driver and load activity, partners closely with customers and internal teams, and drives operational excellence through proactive communication, safety leadership, and disciplined decision-making that supports service, utilization, and profitability goals.

• Location:
  
  Onsite in Front Royal, Virginia
• Schedule:
  
  Monday-Friday (5:00 AM-2:00 PM)
• Compensation:
  Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process.
• Benefits:
  Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, parental leave, plus additional voluntary benefits and employee discounts.

• Operational Leadership and Performance:
  Oversee daily operations and performance of dedicated drivers to ensure safety, compliance, and on-time delivery of customer freight
• Team Leadership and Development:
  Lead, coach, and support drivers to promote engagement, retention, and consistent execution of service expectations
• Customer Relationship Management:
  Foster a collaborative relationship with the customer by maintaining regular communication, addressing service needs, and identifying opportunities to improve efficiency and satisfaction
• Financial Accountability:
  Monitor and manage the financial performance of assigned account(s), including driver pay, overtime, equipment utilization, and cost control to achieve profitability goals
• Safety and Compliance:
  Promote a safety-first culture by ensuring adherence to Department of Transportation (Use the "Apply for this Job" box below). Hours of Service (HOS) regulations, as well as company and customer safety standards
• Performance Monitoring and Analysis:
  Track and analyze key performance indicators such as service, utilization, and retention; implement corrective actions to meet performance targets
• Cross-Functional Collaboration:
  
  Partner with planning, maintenance, and leadership teams to align operations, resolve challenges, and optimize resource utilization
• Continuous Improvement:
  Identify and implement process improvements to enhance operational efficiency, service quality, and driver satisfaction
• Availability:
  Maintain flexibility to support operations beyond standard business hours as needed to ensure service continuity and customer satisfaction
• Travel:
  Travel may be required; the amount of travel will vary by role
• Accountability and Reliability:
  Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

• Education:
  
  High school diploma or equivalent
• Physical Requirements:
  
  Work is performed in an office environment. Activities include sitting, standing, walking, lifting up to 20 pounds, using standard office equipment,…