Small Business Consultant - Operations

Location: Fullerton, CA

Department: Research Grant Employees

Category: Business

Job Number: 03670

The Orange County / Inland Empire Small Business Development Center Network is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in Orange County. The CSUF SBDC is seeking a Consultant who specializes in operations and growth to join our team.

* Please be aware that funding for this position is awarded through a Grant/Contract over a specified period. Employment for this position beyond current Grant/Contract funding is contingent upon continued funding or new Grant/Contract.*

• Provide consulting, training, and information services in the region to pre-venture, start-up, and small size businesses.
• Maintain client database by preparing detailed written assessment and make recommendations for improvements.
• Keep abreast of business trends, techniques, and processes.
• Work collaboratively with peers and the business community to expand expertise.
• Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development.
• Travel as required to perform cross county-wide job functions.
• Complete all forms and maintain client files as required by the SBA.
• Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant.
• Provide Center with timely reports related to milestones and success stories of client’s economic outcomes.
• Other duties as assigned.

• Must be previous or current small business owner.
• Key understanding of small business issues related to operations.
• Extensive knowledge in the ins and outs of day‑to‑day business operations, employee management, staff operations, budget analysis, pricing models, inventory control, and lease negotiations.
• Proven experience in designing and implementing growth strategies tailored to small businesses.
• Expertise in scaling operations, expanding market reach and increasing revenue streams.
• Broader experience with industries beyond retail, such as manufacturing, tech, or services, to appeal to a wide client base.
• Experience in advising small businesses.
• Experience delivering business presentations on a variety of topics in a public setting to diverse audiences.
• Demonstrated ability to communicate effectively in both oral and written form.
• Ability to establish and maintain effective and harmonious work relations with staff, clients, government agency(s), business resources, and the general public.
• Computer skills with working knowledge of various software packages are necessary.

• Bilingual – Spanish or Vietnamese, preferred.
• Strong interpersonal and communication skills and proficiency with computers and web‑based research.

• Minimum Bachelor’s degree in a business‑related field or equivalent experience in business management or financial analysis (minimum four years), or bachelor’s degree in any field with two years of business management or business ownership.

Lifting of up to 25 lbs.; periodic bending; long‑term periods of sitting; long‑term periods operating a computer.

CSU Fullerton, Auxiliary Services Corporation (ASC) is an Equal Opportunity/Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (657) 278‑4117.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position.

ASC offers comprehensive benefits based on employment classification. To learn more about ASC's benefits please view the information here.

Salary Range: 50.00–56.00

Equal employment opportunity, including veterans and individuals with disabilities.

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