Career Center Engagement and Operations Lead (Administrative Analyst​/Specialist Non-Exempt

Career Center Engagement and Operations Lead (Administrative Analyst/Specialist Non‑Exempt)

Salary Range: $4,799 – $5,348 per month (based on qualifications)
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Location: Fullerton

• Coordinate and support Career Center operations and employer relations team.
• Assist Associate Director in developing and coordinating surveys and assessments of employer recruitment efforts.
• Manage employer recruitment initiatives, including on‑campus interview program and other career events using Symplicity.
• Draft and disseminate employment and recruitment opportunities to students via print, online, email, etc.
• Maintain Symplicity database: record, track, evaluate and approve new registrations, job postings, interviews, information sessions.
• Support university systems for email communications, announcements, promotions and marketing.
• Provide front‑line customer service to employers and students, troubleshoot issues, schedule appointments and maintain daily office schedules.
• Coordinate walk‑in traffic, counseling, computer lab and career library services.
• Oversee student assistants, coordinate internal office activities and requests to other campus units.
• Serve as point of contact for employer recruitment inquiries, on‑campus interview questions, job postings and career services.
• Manage 12twenty platform data: run outcome reports, clean data and analyze post‑graduation outcomes.
• Support the I Am First program: oversee attendance, assignment completion, evaluate cohort data and update evaluation questions.
• Facilitate the Career Center LEAD Titan Student Assistant Training Program, including Canvas course creation and training supervisors.

• Bachelor’s degree from an accredited four‑year institution or equivalent training/experience in administrative policy, procedure or program analysis.
• Working knowledge of budget policies, research and statistical analysis methods, business mathematics, and basic statistical techniques.
• Ability to interpret and apply a range of policies and procedures affecting the program or unit.
• Strong analytical, decision‑making, multi‑tasking, planning and organizational skills.
• Excellent written and verbal communication skills, including report preparation and presentation.
• Ability to establish and maintain cooperative working relationships.
• Background check, including criminal records check, satisfactory completion required.

• Previous experience in a high‑traffic, deadline‑driven customer‑service environment.
• Experience in a team‑oriented setting.
• Strong research and problem‑solving skills.
• Proficiency with Excel (graphing and charting), Microsoft Office Suite, Outlook.
• Knowledge of established policies and procedures for making job‑related decisions.

• Health plans with prescription drug coverage
• Dental and vision coverage
• Income protection benefits: life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible

California State University, Fullerton is an equal‑opportunity employer. We prohibit discrimination based on race, sex, color, ethnicity, national origin, or any other protected status. Reasonable accommodations are provided for qualified applicants with disabilities.

Position is designated as a Campus Security Authority (CSA) under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSA training is required. The person holding this position is a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.