Admission and Academic Advisor; Student Services Professional II

Admission and Academic Advisor (Student Services Professional II)

Classification:
Student Services Professional II

Department:
The Elementary and Bilingual Education department within the Division of the College of Education prepares educators for Transitional Kindergarten (TK) through eighth grade. It offers a multitude of subject credentials, bilingual authorization, and master's programs. The College of Education is home to more than 1200 credential and graduate students with its work focusing on closing the opportunity gap. The College's impact is notable given the fact that we credential the largest number of teachers of any public institution in the state of California and have the largest Ed.D. program in the CSU system.

We seek an exceptional individual to join our team as the Admission and Academic Advisor (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Salary Range: $5,083 - $5,254 per month

Appointment Type:

Time Base:

Work Schedule:

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.

Job Summary:

Essential

Qualifications:

Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities.

Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:

Experience working within educator preparation programs or supporting students pursuing careers in education, including knowledge of undergraduate-to-credential pathways and graduate pathways. This includes familiarity with undergraduate and graduate advising, transfer articulation, and subject matter preparation as they relate to teacher preparation programs. Experience working in a higher education setting. Knowledge of and familiarity with CMS/People Soft and or similar systems. Knowledge of and familiarity with contents of university catalog and other publications pertaining to preparation for and admission to the teacher credential programs including integrated programs and traditional pathways.

Familiarity with computer software programs to develop workshops, correspond, and utilize a student tracking database. Previous experience promoting and/or advising for teacher preparation programs. Ability to compile, collect, and analyze data for program review and annual reports.

Special

Working Conditions:

Must be able to provide support for College of Education Credential and Commencement ceremonies. Ability to lift and carry program materials (up to 25 pounds) with or without accommodation.

Additional Information:
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for…