Assistant Director of Academic Advising, College of Engineering and Computer Science; Student Services Professional IV

Assistant Director of Academic Advising, College of Engineering and Computer Science (Student Services Professional IV)

The Undeclared and Academic Advising department within the Division of Academic Affairs supports undergraduate students—especially those who have not yet declared a major—by providing comprehensive academic advising and major exploration guidance. The center helps students navigate general education requirements, explore academic and career interests, and make informed decisions about their educational path. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student.

We are seeking an exceptional individual to join our team as the Assistant Director of Academic Advising, College of Engineering and Computer Science (Student Services Professional IV) to lead and support a team of academic advisors and the day-to-day function of the college-based advising program focusing on delivering equitable, top-notch advising for new and continuing students. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Salary Range: $6,320 - $6,993 per month

Work Schedule:

Monday - Friday, 8:00 AM - 5:00 PM

Essential

Qualifications:

Bachelor's degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master's degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience.

A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.

Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas;

plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served;

and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals…