Confidential Administrative Support II

Position Description

Job no: 561451
Work type: Staff
Location: Fullerton
Categories: Confidential, Administrative, Probationary, Full Time, Human Resources

Confidential Administrative Support II

Confidential Administrative Support II

561451

(Hiring range depending on qualifications, not anticipated to exceed $4,687 - $5,600 per month)

Monday - Friday, 8:00 AM - 5:00 PM

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education.

Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

The Division of Human Resources and Inclusive Excellence is committed to the mission of meeting the needs of a multi-cultural campus community. Our highly qualified team of professionals is focused on providing human resource services and supports the University's goal to recruit and retain high‑quality faculty and staff. We seek an exceptional individual to join our Labor Relations team as the Confidential Administrative Support II.

The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Reporting to the Assistant Vice President (AVP) of Labor and Employee Relations (LER), the Confidential Administrative Support II supports the managers in the LER unit. Works closely with colleagues within Human Resources and Inclusive Excellence (HRIE) to carry out the duties and responsibilities of the LER unit.

Serves as a key point of contact to the University community, including administrative and academic offices;
California State University (CSU) campuses; the Office of the Chancellor; campus and statewide union officials; and internal/external customers. The successful candidate will interpret and explain applicable collective bargaining agreements; campus policies, procedures, guidelines, and practices; technical letters; coded memorandum; and executive orders. Provides basic advice and mid‑level consultation to the campus regarding the performance evaluation process; employee job performance; attendance;

corrective action/discipline; letters of reprimand; letters of rejection during probation; workplace investigations; contract language interpretation; grievances/complaints; and/or appeals.

The Confidential Administrative Support II participates in investigations, internal reviews, and fact‑finding activities. Drafts corrective action memos, notices; performance evaluations, and other corrective/disciplinary documents in support of the recommended action. Assists with State Personnel Board Hearing and Faculty Hearing Committee matters. Serves as a point of contact for and works independently on the Performance Evaluation System and process. Reviews all performance evaluations for Collective Bargaining Agreement (CBA) compliance and identifies areas of concern;

may consult with the appropriate administrator and provide feedback if narrative/ratings suggest performance concerns.

Upon receipt of grievance, complaint, information request, or unfair labor practice charge, establishes and maintains LER case files identifying required deadlines; researches and identifies specific CBA articles that apply; gathers all supporting documents for file review; inputs activity into LER case system file and the CO GARB System. Coordinates all aspects of the grievance process; attends grievance or complaint meetings; takes notes and assists administrators during meetings and when preparing responses;

conducts analysis and…