Associate Director, Human Resources

Job Title: Associate Director, Human Resources

Department: Human Resources

Direct Supervisor: Chief Human Resources Officer

Supervisory Position: Yes

FLSA Classification: Exempt

Position Summary

The Associate Director of Human Resources serves as a strategic and operational HR leader responsible for advancing talent acquisition, employee engagement, performance management, employee relations, and HR initiatives that support organizational objectives. This position provides leadership for key HR initiatives, supports and promotes a continued positive workplace culture, ensures compliance with employment laws and regulations, and serves as a mentor and resource to leaders, employees and HR staff.

• Lead full-cycle recruitment efforts for staff positions.
• Partner with hiring managers to identify staffing needs.
• Develop effective recruitment strategies, manage screening, interviewing, selection activities, offers, onboarding.
• Weave and support diversity, equity, inclusion initiatives within the recruitment process

• Drive organization-wide performance management and annual performance review process.
• Guide managers in goal setting, employee coaching, performance evaluations, and development planning.
• Assist leaders in addressing performance concerns and implementing performance improvement plans.

• Serve as a trusted advisor to managers and employees on employee relations matters.
• Investigate and resolve workplace complaints, conflicts, and policy violations including inquiry, writing investigation strategy, interviewing, case report.
• Provide recommendations regarding corrective action, disciplinary measures, and employment decisions.

• Administer and oversee employee benefits programs, including medical, dental, vision, life insurance, retirement, and voluntary benefit offerings. Serve as the primary resource for complex benefits issues. Partner with benefit vendors to ensure effective program administration.
• Manage comprehensive annual open enrollment process; planning and implementation, updates in HRIS, communications.
• Manage leaves of all types (FMLA, CFRA, PDL, etc.) including the interactive process. Ensure compliance with all applicable federal and state leave regulations. Guide managers and employees through leave and accommodation processes and return-to-work procedures.

• Support the organization’s employee engagement strategy to strengthen employee satisfaction, retention, productivity, and workplace culture.
• Develop and manage employee recognition and appreciation programs.
• Establish and monitor employee feedback mechanisms to promote continuous improvement.
• Plan, coordinate, and oversee employee engagement events, recognition programs, wellness initiatives, and company celebrations. Coordinate logistics, communications, budgets, and vendor relationships for HR-sponsored events.

• Support strategic HR initiatives to improve organizational effectiveness and employee experience. Participate in workforce planning, succession planning, organizational development, and change management initiatives.
• Manage special projects related to HR systems, process improvements, compliance, and organizational growth as needed.
• Analyze HR metrics and prepare reports to support executive and management decision-making.

• Manage workplace injury reporting, incident investigations, and corrective action efforts.
• Monitor workers' compensation claims and facilitate return-to-work programs.

• Provide leadership, guidance, and mentorship to HR team members.
• Foster collaboration, accountability, and continuous…