Business Systems Analyst II

Job no: 554013
Work type: Staff
Location: Fullerton
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Information Systems & Technology

Business Systems Analyst II

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values.

We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

The Division of Information Technology (IT) strives to be a strategic, innovative and best‑in‑class IT organization that provides a leading‑edge technology environment for students, faculty, and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our IT – Enterprise Resource Planning (ERP) Analytic Services team as the Business Systems Analyst II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

• Provide comprehensive support for People Soft Finance (CFS), P2P, and other supported applications.
• Lead and participate in ongoing design and review sessions to implement changes required by new or revised People Soft functionality, including baseline functionality coordinated by the Chancellor's Office.
• Maintain functional specifications for implementations, conversions, upgrades, customizations, interfaces, reports, forms, and workflow.
• Create and execute test scripts and scenarios; assist with application testing resulting from system enhancements, patches, fixes, custom modifications, and new baseline releases.
• Provide training for central and distributed users, including developing user training handouts, brochures, online materials, and business process guides.
• Create ad‑hoc and canned queries; act as a liaison between end‑users and technical staff; coordinate and test application fixes and patches.
• Develop specifications and requirements for custom applications; consult with functional users to define scope, perform feasibility and design analysis, and identify and document external system integration needs.
• Support People Soft Human Capital Management implementation, mirroring Finance support duties including design sessions, functional specification maintenance, testing, training, and coordination of fixes/patches.
• Other duties as assigned.

• Equivalent to a bachelor's degree in a related field and two years of relevant experience; advanced degree or additional experience may substitute on a year‑for‑year basis.
• Under general supervision, analyzes data, processes, and systems, provides actionable insights, and collaborates with cross‑functional teams to improve and implement processes and systems.
• Applies relevant business systems analysis and project management knowledge to support users, gather requirements, perform business process engineering, and troubleshoot issues.
• Partners with technical staff to coordinate fixes, system improvements, upgrades, and system testing.
• Works independently on most day‑to‑day assignments with general supervision on new assignments or projects.
• Handles multiple work priorities and is accountable for own work results.
• Working knowledge of business systems analysis principles and practices, diagnosing problems, and determining system issues.
• Strong project planning, organizational, communication, and interpersonal skills.
• Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
• Proficiency in applicable software applications and business systems; knowledge of university and IT policies, processes, procedures, and data privacy regulations.
• Ability…