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Operations Manager

Job in Fullerton, Orange County, California, 92632, USA
Listing for: Tac City Airsoft
Full Time position
Listed on 2026-02-17
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, Employee Relations
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below

Operations Manager – Tac City Airsoft (Indoor Field)

Location:

Fullerton, CA

Employment Type:

Full-Time (after training period)

Compensation: $25–$30/hour, based on experience

About Tac City Airsoft

Tac City Airsoft is Southern California’s leading indoor airsoft experience—built for speed, strategy, and community. We deliver high-intensity gameplay in a safe, well-managed environment that attracts players of all levels. As we expand our operations, we’re looking for a driven Operations Manager to lead our team, elevate customer experience, and ensure smooth day-to-day execution.

Key Responsibilities
  • Oversee daily operations of the indoor field and front desk
  • Manage staff scheduling, training, and performance reviews
  • Handle HR tasks including onboarding, time tracking, and team accountability
  • Lead customer service efforts—resolve complaints, de-escalate conflicts, and maintain a positive atmosphere
  • Monitor and maintain point-of-sale systems, cash handling, and inventory tracking
  • Ensure facility cleanliness, safety compliance, and gear readiness
  • Support marketing efforts and special event coordination
  • Report on attendance, revenue, and team performance to ownership
Qualifications
  • Proven management experience (minimum 2 years preferred)
  • Strong skills in scheduling, HR processes, and team leadership
  • Excellent customer service and conflict resolution abilities
  • Familiarity with point-of-sale systems and basic financial tracking
  • Ability to work evenings, weekends, and holidays as needed
  • Airsoft knowledge is a plus—but leadership and hustle come first
  • Must be reliable, organized, and ready to lead by example
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