Retail Merchandising & Display Technician

The purpose of the Retail Merchandising & Display Technician is to perform break/fix, installation, and ad‑hoc maintenance, in addition to general merchandising tasks. The role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to our in‑store prescription drug collection program. You’ll work full‑time, with weekly hours varying based on business needs – some weeks may offer 40+ hours, while others could have fewer hours or even no scheduled hours.

• Dedicated Field Manager
• Paid virtual, online, and in‑store training
• Instructional videos via a user‑friendly app
• Live support through a virtual call center

• Minimum: USD $22.00/Hr.
• Maximum: USD $22.00/Hr.

• Competitive weekly pay and early wage access
• Medical, Dental, Vision, & supplemental plan options
• Accrued vacation and sick time
• 401(k) with employer matching after 12 months
• Paid required training (online, in‑store)
• Paid drive time and mileage between stores
• Out‑of‑market travel pay (drive time, mileage, per diems, hotel)
• Referral bonus
• Tax savings via flexible spending accounts for parking, transit, dependent, and healthcare costs
• Opportunity to grow within a company that rewards and promotes its employees

• Install and/or build displays, fixturing, and endcaps – setting up security, cabling, wiring, monitors/media players, and audio connectivity
• Troubleshoot and resolve issues to keep displays fully functional and meet maintenance requirements
• Lead teams on multi‑rep projects, which may involve full 8‑hour days and travel up to 120 miles
• Meet ad‑hoc maintenance requirements, including:
  • Store service within 48‑72 hours
  • Troubleshoot and repair display issues independently using provided parts
• Travel up to 120 miles with paid drive time and mileage per company policy
• Occasional overnight travel may be required
• Work a minimum of 32 hours per week, with potential to increase to 40–50+ hours based on business needs; standard schedule Monday‑Friday from 8:00 a.m., with occasional weekend assignments
• Report status of each store visit accurately to demonstrate achievement of objectives
• Perform essential merchandising functions: planogram resets, POP updates, and maintaining correct pricing and signage
• Build in‑store relationships
• Participate in weekly conference calls
• Complete administrative tasks – scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date
• Other tasks as requested by management

• Facilitate collection of prescription drugs placed in the store’s designated take‑back containers by applying a provided zip tie and placing it in a holding area
• In‑store interactions will only be with the pharmacist and/or store leadership

• High school diploma or equivalent (required)
• Experience building displays, fixturing, and monitor cabling/connectivity
• Experience using tools required to maintain displays
• Experience troubleshooting and fixing display issues (e.g., light fixtures, malfunctioning buttons, tablet demo issues, software reboots, electronic component connectivity)

• Good verbal and written communication skills
• Detail‑oriented and highly organized
• Ability to independently manage an account base
• Able to read schematics and correctly connect components
• Professional demeanor at all times
• Proficiency in using a personal smartphone/tablet with GPS to upload photos, report assignment data, reference documents, and schedule visits
• Ability to drive on behalf of the company in compliance with guidelines, with reliable transportation
• Commitment to complete the market area’s minimum weekly or special project hours request
• Basic toolkit required – includes multi‑screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle‑nose pliers, precision wire cutters, crescent wrench, easy‑off, putty knife, microfiber cleaning cloth, and goo‑gone
• Complete and pass required paid training (break‑fix and ad‑hoc) and project training before conducting visits