Inside Sales Representative

Our people are the heart of our company. We trust in their skills and qualities and give them the tools they need to advance their careers within the Sonepar family. We value bold thinkers who are excited to take on challenging tasks, and we encourage associates to pursue their passions. In our organization, you have the opportunity to choose from a wide variety of job roles and learn whatever part of the business interests you most.

We are always looking to expand our teams to continue serving our customers and growing our business.

At Sonepar, we are “Powered by Difference.” Instead of a one‑size‑fits‑all mentality, we celebrate creative, diverse approaches and adapt to local markets around the world. That means you get to work for a company with a global reach, while still feeling part of a local family where you can make your mark.

Sonepar USA is an independent, family‑owned business with global market leadership in the B‑to‑B distribution of electrical, industrial and safety products, services, and solutions. It is a proud member of the Sonepar Group, the world’s largest electrical distributor. Sonepar entered the US in 1998 and has continued to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide.

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A career at One Source is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. One Source offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Arizona, Hawaii, and all of California.

We are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. At One Source, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can provide exciting opportunities to grow your career.

• Strive to meet customer expectations with each interaction.
• Receives customer product orders by phone and email.
• Solicits sale of new or additional products by phone and email.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co‑workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and One Source departments, including credit purchasing, warehouse, outside sales, and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and/or customer pricing systems.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non‑standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner. Follows up with any specific record‑keeping requirements.
• Estimates date of delivery to customers, based on knowledge of own firm’s delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews complaints concerning billing or products sold, referring to complaints to designated departments for investigation and resolution.
• Prepare correspondence and reports necessary for business transactions.
• Recognize when special pricing is required and provide competitive pricing.
• Follow up on all quotations to write the order or receive input for use in future quotations.
• Acquires, uses, and…