Graduation Specialist, College of Engineering and Computer Science; Student Services Profession

Job Title

Graduation Specialist, College of Engineering and Computer Science
Classification:
Student Services Professional III
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Salary Range: $5,540 - $7,893 per month (hiring range depending on qualifications)

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.

Reporting to the Executive Director of Academic Advising and collaborating with the Associate Dean for the College of Engineering and Computer Sciences, the Graduation Specialist:

• Provides academic advising and information on university policies, procedures, and graduation requirements to upper division, undergraduate, and college specific student populations.
• Utilizes an advanced, developmental, problem‑solving approach rather than prescriptive application when assisting students with degree completion.
• Supports the design and implementation of strategic retention programs and develops interventions to promote student success.
• Determines approaches and techniques for advising situations independently within established parameters.
• Recommends changes on a variety of matters within and outside the area of assignment.
• Collaborates with departments and faculty to plan, organize, and coordinate college‑based interactive seminars for graduating seniors.
• Analyzes individual and group challenges, prepares reports, and presents information for collaborative review.
• Conducts complex one‑on‑one and group student service advising sessions and coordinates related administrative planning.
• Participates in New Student Orientation, Transfer Student advising, student retention initiatives, and academic success workshops.
• Provides support to students requiring Grad Check/Titan Degree Audit corrections and guidance on applying for graduation.
• Collaborates closely with Records to address identified student challenges and develops action plans for degree completion.
• Maintains a database of students supported, challenges experienced, and overall outcomes; presents information to leadership.
• Reports documented evidence and progress of case studies requiring additional support.
• Analyzes deferred graduation data, identifies common trends and errors, and provides solution‑centered recommendations.
• Develops, implements, and assesses programs designed to increase retention and facilitate graduation.
• Acts as liaison between various units to ensure efficiency and close the achievement gap for underrepresented and first‑generation students.
• Performs other duties as assigned.

• Minimum bachelor’s degree or equivalent from an accredited four‑year college or university, with upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution.
• At least three years of professional student services work in the field; substitution: a master’s degree with one year of professional experience, or a doctoral degree with appropriate internship or clinical training and three years of experience.
• Ability to plan, develop, coordinate, supervise, and organize programs and activities.
• Ability to interact with a diverse student population, faculty, staff, and the public.
• Analytical skills to assess complex situations and adopt effective courses of action.
• Skill in advising students individually and in groups on complex matters.
• Ability to complete assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals.
• Excellent verbal and written communication skills and familiarity with campus procedures.
• Successful completion of a background check (including criminal records).

• Experience advising students in a higher education setting.
• Evidence of implementing a solution‑based approach to facilitate graduation and student academic success.

• A valid California driver’s license.

A notice of non‑discrimination on the basis of gender or sex and contact information for the Title IX Coordinator. The position requires adherence to the California Child Abuse and Neglect Reporting Act as a general mandated reporter.

• Health plans including prescription drug coverage.
• Dental and vision coverage.
• Income protection benefits including life insurance and disability.
• Retirement plan through CalPERSE.
• Tuition waiver for employees and dependents if eligible.
• Flex Cash (in lieu of health and dental).
• Employee Assistance Programs.
• 15 paid holidays.

California State University, Fullerton is an equal opportunity employer that prohibits discrimination based on race, sex, color, ethnicity, national origin, or any other protected status. The university is a Hispanic‑Serving Institution and an Asian American and Native American Pacific Islander‑Serving Institution.