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Principal Software Engineer - Lead Metrics & Tools Specialist - Onsite; CA

Job in Fullerton, Orange County, California, 92632, USA
Listing for: Segment (Twilio)
Full Time position
Listed on 2026-07-15
Job specializations:
  • Software Development
Salary/Wage Range or Industry Benchmark: 118300 - 224900 USD Yearly USD 118300.00 224900.00 YEAR
Job Description & How to Apply Below
Position: Principal Software Engineer - Lead Metrics & Tools Specialist - Onsite (CA)

What You Will Do

  • Serve as the program’s Jira and metrics subject‑matter expert
  • Define, collect, and analyze execution metrics across multiple engineering teams
  • Configure Jira backlogs, workflows, boards, and dashboards for accurate execution tracking
  • Build automated dashboards and data pipelines to reduce manual reporting
  • Partner with Program Management and Finance to align execution, schedule, and budget data
  • Deliver clear, actionable insights and train teams on metric use and tooling
Qualifications You Must Have
  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience
  • Experience with data collection, data mining, and performance tracking for large engineering programs
  • Experience automating data extraction and reporting workflows
  • Experience in Jira including JQL, Structures, Rich Filters, subscriptions, dashboards, multi‑board setups and similar
  • The ability to obtain and maintain a U.S. government issued security clearance is required; U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualifications We Prefer
  • Active Secret security clearance
  • Ability to turn complex metrics into clear visualizations and insights
  • Strong communication skills across distributed engineering, program, and finance teams
  • Experience in defense, aerospace, radar, or large‑scale software development programs
  • Familiarity with Earned Value (EV) and integrating Jira data with financial/scheduling systems
  • Exposure to Jira Administration (workflows, fields, permissions) and Atlassian certifications
  • Strong understanding of Agile practices in multi‑team hardware/software environments
  • Ability to document processes clearly and maintain repeatable workflows
Compensation
  • Salary range 118,300 USD – 224,900 USD
Benefits

Hired applicants may be eligible for benefits, including but not limited to medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Values
  • Trust
  • Respect
  • Accountability
  • Collaboration
  • Innovation

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class.

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