Water Resource Specialist

Performs professional, technical, and administrative work in a supporting role participating in the inspection and maintenance of the Town’s water and wastewater Automated Metering Infrastructure (AMI), Cross Connection Control (CCC) program, and Fats Oils and Grease (FOG) program. Success is accomplished by installation and reads rates of AMI and participation, certification, and mitigation of the CCC and FOG programs.

• Work is performed under the general planning and direction of the Water Resources Crew Leader.
• Assists with performing a variety of skilled duties in support of the AMI program including reading, building, programming, activating, inspecting, diagnosing, replacing, and routing AMI equipment.
• Works independently, departmentally, and interdepartmentally, to ensure success on Town projects.
• Assists with utilizing AMI software to perform operational duties such as generating log summaries and submitting information to the billing system; generates water usage and validation reports.
• Uses diagnostics tools to perform troubleshooting duties on all automated meters and determine the cause of malfunctions.
• Meets with the public, designers, and contractors to discuss and assist with concerns associated with the Town’s Sewer Use Ordinance and Cross Connection Control Program and make recommendations.
• Works with the software provider to maintain town records for both FOG and Cross Connection.
• Assists in answering the telephone, provides information, advice, and guidance; takes and relays messages and/or directs calls to appropriate personnel; returns calls, as necessary.
• Assists in maintaining updated listings of FOG Pumpers and Certified Backflow Testers, as required by the Town.
• Assists in providing and maintaining permit applications in relation to the FOG program and pretreatment program.
• Investigates and reports on conditions relating to all aspects of the FOG program.
• Prepares a variety of FOG control documents including but not limited to inspection reports, violation notices, and other compliance-related documentation.
• Assists in the Town’s Cross-Connection control program; enters test and inspection results into the Town’s computer database; generates customer test notifications; cross checks database customer information with Town’s billing information; maintains detailed files and records.
• Assists with oversight projects that expand and enhance the Town’s systems.
• Other duties as required.

• Working knowledge of grease traps, cross-control and backflow prevention devices, water metering, and other utility systems appurtenances.
• Some knowledge of the municipal water service policies and procedures.
• Ability to communicate clearly and concisely, both orally and in writing, with Town staff and the public.
• Ability to establish and maintain effective working relationships with Town officials, industrial officials, regulatory officials, contractors, other employees, and the general public.
• Ability to establish and maintain effective working relationships with supervisors, co-workers, and the public.
• Ability to read utility line maps and operation and service manuals and to understand and follow oral and written instructions.
• Ability to complete simple reports.
• Multi-tasking and analytical skills.
• Some working knowledge of operations, mechanical, electrical, and electronic trades as applied to water and wastewater infrastructure and equipment maintenance and repair.
• Ability to analyze information and make effective decisions.
• Ability to prepare, present, and interpret cost calculations, complex records, and reports.
• Ability to effectively resolve citizen complaints and problems on the job site.
• Ability to provide clear, concise, and professionally sound consultation on public utilities issues.

Must be able to perform the basic life functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, talking, hearing, and repetitive motions. Must be able to perform light work exerting up to 25 pounds of force occasionally; and/or up to 10 pounds of force frequently or constantly to move objects.