Service Technician - Repair Service

WHAT YOU’LL BE DOING

• Troubleshoot and repair of nail guns and staple guns for customers
• Demonstrate and provide effective equipment operation and daily maintenance training to customers
• Regularly complete customer orders
• Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
• Communicate with sales team to ensure customer satisfaction
• Problem-solvewith sales team to determine best resolution to customer issues
• Interact with customers providing the highest levels of service and productivity.

• Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred
• Experience in the construction or industrial supply industry is helpful
• Strong mechanical skills/abilities required
• Customer service oriented
• Strong organizational skills and attention to detail
• Quick learner and able to retain knowledge
• Basic computer skills
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• High school diploma or equivalent

• Daytime shift with great hours!
• Our collaborative family culture
• Opportunities for career growth
• Competitive benefits package, including:
  Health, Dental and Vision
• Opportunity to enroll in our 401k program with Discretionary Match