Workers' Compensation Specialist

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At One Digital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people‑first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot.

Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

The Workers’ Compensation Specialist I is an entry‑level role responsible for supporting the full lifecycle of workers’ compensation claims across multiple jurisdictions. This position serves as a key liaison between PEO clients and the third‑party administrator (TPA), ensuring timely communication, accurate claim handling, and strong adherence to best practices. The role requires excellent communication, strong time management, and the ability to work independently while managing multiple tasks in a fast‑paced environment.

• Rockwall, TX
• Gadsden, AL
• Phoenix, AZ
• Indianapolis, IN
• Atlanta, GA

• Manage intake of new workers’ compensation claims across assigned jurisdictions.
• Perform initial claims investigations and coordinate timely communication between PEO clients and the third‑party administrator (TPA).
• Oversee ongoing claims activity
  , providing strategic guidance to adjusters and escalating complex cases when appropriate.
• Maintain consistent, proactive communication with clients regarding claim status, updates, and next steps.
• Support and execute departmental initiatives
  , reporting on outcomes and effectiveness.
• Review claim resolution plans and properly request authority in alignment with internal guidelines.
• Demonstrate working knowledge of workers’ compensation laws, best practices, and claims management procedures.

• 0–2 years of experience in workers’ compensation, claims, risk management, insurance, or a related field.

• A Bachelor’s Degree in Risk Management or a related discipline preferred.

• Strong communication skills with the ability to collaborate effectively with clients, adjusters, and internal partners.
• Strong time management and organizational skills
  , with the ability to balance multiple priorities.
• Ability to work independently while maintaining high accuracy and accountability.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.

Equipment for daily performance will be provided.

One Digital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

One Digital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other…