Senior Manager, Informatics

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary The Senior Manager, Medicare Business Analytics is a senior individual contributor on Aetna's Medicare Advantage Performance Management Business Analytics team, serving as a player‑coach and senior analytics lead across the team's portfolio of analytics, reporting, and insight‑generation work. This role does not own a single fixed deliverable; instead, it flexes across the team's full body of work, financial performance analytics, competitive intelligence, dashboard development, growth and enrollment analytics, footprint and submarket analysis, and ad‑hoc executive requests, bringing senior‑level technical depth and leadership to whichever initiatives most need it.

The incumbent is expected to drive results and rally the team behind specific initiatives, stepping in as a hands‑on contributor on complex technical problems while simultaneously mentoring junior and mid‑level analysts, raising the technical bar across the team, and ensuring that high‑priority deliverables land on time and at executive‑ready quality. They will partner closely with the Lead Director to identify where the team needs senior horsepower, whether that's unblocking a stalled workstream, leading a multi‑quarter modernization effort, standing up a new analytical capability, or representing the team in cross‑functional forums and then own that work end‑to‑end.

This is a high‑visibility, high‑trust role that requires someone who can move fluidly between deep technical execution and team leadership, who is comfortable operating with ambiguity, and who can be deployed against whatever the team's most important problem is at any given time.

Key Responsibilities Serve as a player‑coach, balancing hands‑on individual contribution with mentorship, technical guidance, and informal leadership of mid‑level and junior analysts on the team.

Lead high‑priority initiatives end‑to‑end, taking ownership of scoping, execution, stakeholder management, and delivery for whichever work streams require senior leadership at any given time.

Drive results across a broad and shifting portfolio, including (but not limited to) executive and market‑facing dashboards, growth and enrollment analytics, financial performance reporting, competitive intelligence, footprint and submarket analytics, and ad‑hoc executive requests.

Rally the team behind key initiatives by setting direction, breaking down complex problems into actionable work streams, coordinating contributors, and holding the team accountable to milestones and quality standards.

Raise the technical bar across the team through code review, design partnership, documentation standards, and proactive identification of opportunities to automate, simplify, or modernize existing processes.

Partner with the Lead Director to triage incoming demand, prioritize the team's roadmap, and surface risks, dependencies, and resourcing tradeoffs.

Represent the team in cross‑functional working groups with Actuarial, Product, Sales/Retention, Performance Management COE, and DDAT, translating between business stakeholders and the analytics team.

Translate complex analyses into executive‑ready narratives suitable for AVP and SVP‑level audiences, and coach team members in doing the same.

Identify and lead continuous improvement opportunities across the team's tooling, processes, and reporting standards including automation, data validation frameworks, documentation, and modernization of legacy assets.

Operate with flexibility and ownership in an environment where priorities shift, taking on whatever work most needs senior leadership without being constrained to a fixed scope.

Required Qualifications 7+ years of progressive experience in healthcare analytics, business intelligence,…