Customer Service Representative; CSR

Base Pay $12.00 - $13.00 / Hour

Other Compensation Monthly Bonuses

Employee Type FT Non-Exempt

Required Degree High school

Manage Others No

• Greet and assist customers in person and by phone
• Process loan applications and payments
• Answer questions about accounts and loan options
• Work with customers to find solutions if they become past due
• Maintain accurate customer records
• Work with your team to meet branch goals

• Strong people and communication skills
• Dependable and organized
• Positive attitude and strong work ethic
• Customer service or retail experience preferred

• Monthly performance bonuses up to $1300
• Paid training
• Paid time off
• Opportunities for promotion

• Strong communication, organizational, and problem-solving skills.
• Prior Finance, Retail, or Sales experience.
• Ability to work beyond our standard weekday hours if necessary to meet business goals.
• Basic Computer Proficiency
• High school diploma or equivalent

All eligible customer service representatives have the opportunity to earn up to $1300 additional monthly bonuses based on office performance. Offices should expect to earn a minimum of $500 per month in bonus incentives.