Branch Manager

IQ Resource Group is seeking an energetic, self-confident Branch Manager for our Madison territory. Branch Managers have the ability to take ownership of a business unit. IQ embraces your abilities and adapts them to our organization rather than expecting you to fit into a pre-created mold.

Job Location:1702 Eagan Rd, Madison, WI 53704
Salary: Depends on Experience. Exempt. Direct hire and temporary commission plans. Performance bonuses.
Hours: Monday to Friday, 8:00 am to 5:00 pm.

• Candidate recruitment and retention:
  Recruit, interview and match skilled individuals with clients’ projects, temporary assignments and temporary-to-full-time opportunities.
• Assigning applicant flow to screen and interview.
• Track and update postings as necessary to ensure proper candidate flow.
• Provide on-going communication and career guidance to candidates.
• Develop and maintain constant recruitment plans for commonly requested skill sets.
• Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service.
• Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.
• Ensure all timecards are received and sent to payroll for active workers.
• Develop and maintain constant recruitment plans for commonly requested skill sets.
• Participate and assign participation in job fairs and other recruitment networking functions when necessary to meet staffing demands.
• Facilitate orientations and safety training (if requested by client) for all new temporary employees.

• Meet specific customer staffing needs and proactively communicate with clients.
• Proactively identify Accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained as customers.
• Work with clients to implement strong employee orientation and/or training programs (as needed per client). Proactively develop relationships with all levels of decision makers within client companies to ensure strong relationships.
• Identify client concerns and discuss in a timely manner, with follow-up when appropriate.
• Proactively conduct strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends.
• Identify and try to forecast staffing needs and pricing that meet customer needs and business objectives.
• Retain accounts through the development of strong relationships with key decision makers and users within an organization.
• Responsible for managing, supporting, and servicing the account related needs of all clients in the Branch.

• Assist other staff and/or branches meet job fill requirements when help is needed.
• Facilitate the execution of risk related activities.
• Foster and promote a collaborative team work ethic within the Division.
• Participate in events that promote Division growth when needed.
• Share active applicants and employees within the Division to ensure timely filling of orders.

• Work with the VP to identify possible clients through information gained by applicants, temporary employees, and/or other sources.
• Branch Managers will not be directly responsible for new business development but should always be forward thinking in order to build the Division and their respective.
• The Branch Manager will assist the Upper Management Team with working to regain relationships with previous IQ Group clients.