Account Merchandiser

Account Merchandiser (AM)

Organization Name:
Buffalo Rock Company

Website:

Job Department:
Retail

Reports to:

Retail Sales Supervisor

Work Schedule:

May require additional hours not scheduled; must be flexible

Job Type: Regular

FLSA Status:
Non-Exempt

Buffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands.

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Exhibit high level of ethical and moral conduct during all working hours.
• Perform specific activities of the assigned route, including selling new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC / RSS regarding product shortages, returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required percentage of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pickup at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring presence and/or participation.
• Adhere to customer policies for vendors or suppliers, including business conduct policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

• Maintain high level of ethical and moral conduct while at work or in attendance at any off‑site function during work hours or after work hours while representing the Buffalo Rock Company.
• Engage in continuous self‑improvement through all Buffalo Rock provided training, including web‑based, in‑house, or other methods; complete assigned training curriculum.
• Take every reasonable precaution to protect the company from possible damages, theft, or other liabilities.
• Take every reasonable precaution to protect safety of employee partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock's purpose: “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock's Core Values:
  • Committed to serving our communities.
  • Customer success drives our success.
  • Integrity matters.
  • Obsessively continuous improvement.
  • We care for each other.
  • Win the day.

• Safety Awareness – Identify and correct conditions that affect employee safety.
• Diversity Oriented – Work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
• Accuracy – Perform work accurately and thoroughly.
• Communication, Oral – Communicate effectively using spoken words.
• Communication, Written – Communicate in writing clearly and concisely.
• Customer Oriented – Take care of customers' needs while following company procedures.
• Self Motivated – Be internally inspired to perform tasks to the best of one's ability using personal drive.
• Responsible – Be accountable for one's conduct.
• Organized – Follow systematic methods of performing…