Crane & Hoist Service Technician; AL Area

Overview

American Crane & Equipment Corporation (ACECO) is looking for experienced Crane & Hoist Service Technicians to support customers throughout the Gadsden, AL region and surrounding areas. This field‑based role includes local, regional, and occasional travel assignments up to approx 3 months within a 12‑month period.

Field‑based service work: travel to customer sites, diagnose problems, perform repairs, and ensure equipment safely back into operation with minimal supervision. Self‑directed, safety‑focused, mechanically capable, and comfortable operating independently in industrial environments.

• Take ownership of field work and solve problems without direction
• Work independently in customer environments
• Communicate clearly and professionally with customers and internal teams

Not a fit if you prefer a shop environment, need constant supervision, or struggle with travel, on‑call, or customer‑facing work.

• Learn ACECO service standards, safety expectations, and documentation processes
• Independently complete inspections, maintenance, and basic repairs
• Build trust with customers through professionalism and technical competence
• Accurately document service work and communicate findings
• Begin handling more complex troubleshooting scenarios independently

• Travel to customer sites for inspections, maintenance, troubleshooting, and repairs
• Service electric overhead cranes and hoists (mechanical & electrical systems)
• Troubleshoot and repair 480 VAC / 3‑phase electrical systems
• Perform work independently while adhering to all safety and quality standards
• Communicate clearly with customers, supervisors, and internal teams
• Provide clear updates and recommendations based on equipment condition
• Complete accurate service reports and documentation
• Track work performed, findings, and follow‑up needs
• Maintain accountability for service quality and reporting accuracy
• Participate in on‑call rotation and support urgent customer needs as required
• Travel locally, regionally, and/or nationally as required
• Support urgent customer needs when necessary

• High school diploma or GED required
• Technical or trade certifications preferred

• 3–5+ years of hands‑on experience servicing electric overhead cranes and hoists strongly preferred
• Strong field service experience in industrial environments

• Strong electrical troubleshooting skills (480 VAC / 3‑phase systems)
• Solid mechanical troubleshooting and repair capability
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection

• Work independently with minimal supervision
• Strong customer‑facing communication skills
• High attention to detail and follow‑through
• Reliable, accountable, and self‑directed
• Alignment with ACECO values:
  Work Hard, Have Fun, and Do the Right Thing

• Authorization to work in the United States without current or future employer sponsorship
• Ability to verify identity and employment authorization (Form I‑9)
• Eligibility to access export‑controlled information where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre‑employment drug screen and randomized drug testing during employment
• Ability to meet the posted work schedule and travel requirements
• Ability to maintain reliable attendance and punctuality
• Willingness to follow all company safety policies and procedures
• Willingness to wear appropriate PPE when required
• Willingness to complete required safety and compliance training
• Ability to perform essential job functions with or without reasonable accommodation
• Ability to maintain professional conduct aligned with company expectations

• Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12‑month span
• Willingness to participate in on‑call rotation
• Valid driver’s license with acceptable driving record
• Ability to obtain and maintain a REAL  valid U.S. Passport
• Ability to obtain and maintain unescorted access to nuclear facilities and secure sites
• Ability to…