More jobs:
SaaS Customer Success & Account Manager
Job in
Gahanna, Franklin County, Ohio, USA
Listed on 2026-08-22
Listing for:
Employment Solutions Ohio
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, CRM Systems & Management, Account Manager
Job Description & How to Apply Below
Employment Solutions Ohio is seeking a Customer Success Specialist to serve as the primary contact for clients, ensuring satisfaction and strategic account management. You will leverage SaaS platforms and CRM systems to nurture relationships, track interactions, and drive retention.
The role emphasizes onboarding, training, and ongoing support to maximize platform utilization, with data-driven insights to identify growth opportunities and ensure high customer satisfaction.
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