IT Support Specialist
Job in
Gahanna, Franklin County, Ohio, USA
Listed on 2026-05-11
Listing for:
Riverside Recruiting
Full Time
position Listed on 2026-05-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
IT Support Specialist
$60,000 to $70,000 + bonus
Gahanna, Ohio area
8am-5pm
Company- Competitive salary
- Tuition Reimbursement
- Mission-driven organization
- 29 PTO days + paid holidays
- Meaningful, purpose-driven work
- Long-established, financially stable
- HSA/medical, dental, vision, life insurance
- Growing organization with continued expansion
- Organization makes a real impact in people's lives
- Collaborative environment with open communication
- Compassionate, supportive, and team‑oriented culture
- Retirement plan with company contributions and matching
- Strong emphasis on employee recognition and appreciation
- Opportunities for advancement, training, and career development
- Generous PTO, paid holidays, wellness programs, employee assistance
- Stable, established organization with a long track record of community service
- Provide technical support to end users
- Mostly on‑site support at 2 of our offices
- Diagnose and resolve issues related to workstations, laptops, mobile devices, operating systems (Windows and macOS), Microsoft 365, Exchange Online, Teams, SharePoint, network connectivity, copiers/printers, and remote access
- Document incidents and resolutions, and elevate when needed
- Identify recurring issues, recommend improvements or automations
- Assist with staff onboarding/offboarding: equipment, accounts, access
- Configure and manage devices using mobile device management platforms
- Participate in projects such as upgrades, deployments, and refreshes
- Support IT security best practices; occasional on‑call support
- IT support experience
- Self‑starter
- Great communication
- Remote Desktop Protocol
- Escalation‑level troubleshooting
- Able to work with minimal oversight
- M365, Exchange, Azure, Jamf, Intune
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