Infrastructure Engineer Principal

Job Summary

We are seeking a highly skilled Senior Infrastructure Platform Engineer to join our enterprise technology team. This role is responsible for operational support of complex infrastructure platforms and services, and requires proficiency across application, compute, network, and cloud‑relevant technologies. You will play a critical role – supporting reliable, scalable, and secure technology solutions, while partnering with architecture, engineering, and business teams to ensure alignment with enterprise standards and operational excellence.

• Principal operational support resource for complex infrastructure solutions across hybrid environments
• Perform advanced analysis, performance tuning, and root cause troubleshooting
• Ensure adherence to change, incident, and problem management processes
• Develop and maintain technical documentation, including standards, procedures, and architecture diagrams
• Drive improvements in automation, monitoring, and observability
• Support enterprise patching and vulnerability management efforts
• Collaborate with engineering teams, architects, and business stakeholders to improve operational readiness and service reliability
• Contribute to governance and support models across private, public, and hybrid cloud platforms
• Mentor team members and provide technical leadership across initiatives

• Strong experience with Web and Application Server platforms
• Hands‑on expertise in JVM administration, monitoring, and performance tuning
• Experience with message queuing technologies (e.g., IBM MQ or equivalent)
• Knowledge of PKI and machine identity management
• Experience with container platforms (Open Shift, EKS, ROSA)
• Understanding of server load balancing (SLB) concepts and administration
• Familiarity with infrastructure automation and scripting strategies

• Education: Bachelor’s degree in computer science, engineering, or related technical field is required.
• Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.
• Preferred Qualifications: Experience working in hybrid cloud environments; exposure to enterprise‑scale monitoring and operational support models; proficiency with observability tools such as Dynatrace and Splunk.
• What You Bring: Strong analytical and problem‑solving skills with the ability to operate independently; a proactive mindset focused on reliability, performance, and continuous improvement; excellent communication and collaboration skills across technical and non‑technical teams; ability to lead initiatives, influence outcomes, and drive accountability in a cross‑functional environment.

• Work on mission‑critical infrastructure supporting enterprise‑scale applications and services
• Collaborative environment with opportunities to influence architecture and operational strategy
• Exposure to modern technologies across cloud, containers, and observability platforms
• Opportunities for leadership, mentoring, and professional growth

$98,993.00 - $

The Physical Demand Level for this job is: S – Sedentary Work:
Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.