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Customer Service - Self Storage Manager

Job in Gahanna, Franklin County, Ohio, USA
Listing for: Public Storage
Full Time position
Listed on 2026-02-05
Job specializations:
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 14.5 USD Hourly USD 14.50 HOUR
Job Description & How to Apply Below

Job Description

Public Storage is the self-storage industry leader and we are hiring now.

Earn $14.50 Per Hour

Benefits
  • Flexible and full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm)
  • Employees become eligible for full‑time benefits by working an average of 20+ hours. Benefits include:
    • Medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending
    • Company‑paid life, accidental‑death insurance, and exclusive vendor discounts
  • Mileage reimbursement when traveling between properties or other work‑related tasks
  • Performance‑based bonuses for property managers
Responsibilities
  • Work independently at multiple locations, spending time inside and outside
  • Assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces ready to rent
  • Audit cash drawers and make bank deposits as part of daily business
  • Help keep customers current with payments and make reminder and collection calls when required
Physical Requirements
  • Ability to lift/move items weighing up to 35 pounds
  • Walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
  • Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds, curb appeal, and keeping debris free
Qualifications
  • Experience: Successful candidates come from a variety of customer service‑centered sales environments including retail, restaurant, fast food, or other service‑based companies.
  • Transportation: Employees must have a valid driver’s license and use their own vehicle to travel between work locations or conduct other work‑related business. Mileage reimbursement is available.
Additional Information

More

About Us:

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

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