Field and Service Technicians COH

Living Requirements

Must live within 25 miles & 30 minutes of one of the following Reporting Locations:

• 1610 Eastgate Pkwy, Gahanna, OH 43230
• 3550 Johnny Appleseed Ct, Columbus, OH 43231

Join our Operations team as a Field & Service Technician supporting the safe and reliable delivery of natural gas service to residential and commercial customers. Technicians may perform field construction and maintenance activities or customer service and gas service work, depending on business needs and operational assignment. This entry‑level role provides hands‑on training, career progression opportunities, and the ability to develop technical skills through required qualifications and training programs.

• Install, repair, and replace natural gas distribution facilities, including mains and services.
• Operate and maintain construction equipment such as backhoes, side booms, tampers, and cranes.
• Transport equipment and materials to job sites.
• Perform routine maintenance on tools and equipment.
• Support construction, maintenance, and emergency response activities.

• Install and remove gas meters, regulators, and meter settings.
• Investigate gas service issues, leaks, odors, outages, and other customer concerns.
• Turn gas service on and off for customers.
• Test service and house lines for leaks using specialized equipment.
• Service and adjust gas appliances.
• Provide guidance to customers, contractors, and plumbers regarding gas service installations.

• High School Diploma or equivalent.
• Mechanical aptitude with the ability to use hand tools and apply mechanical principles.
• Strong communication and teamwork skills.
• Ability to understand written and verbal instructions.
• Detail‑oriented with the ability to work independently and safely.
• Valid driver's license and safe driving record.
• Ability to obtain or maintain required company certifications and Operator Qualifications (OQs).
• Ability to work outdoors in all weather conditions.
• Ability to respond to emergency calls and work scheduled and unscheduled overtime.
• Ability to pass pre‑employment assessments, physical capability testing, drug screening, motor vehicle record review, and background screening.

• Experience in the plumbing trade, particularly with natural gas systems.
• Experience reading and interpreting gauges and dials.
• Commercial Driver’s License (CDL) or ability to obtain one, where required.

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission‑focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including…