Administrative Assistant, TRIO and Veteran Programs

Job Description Summary

The Final date to receive applications for this position is 11:59pm EST on February 24, 2026.

$37,454.00 Annual

• Greets visitors, answers phones, responds to inquiries, and resolves issues based on established college policies, making appropriate referrals as needed.
• Assists in the resolution of student, employee and/or other issues based on pre-determined college policies or department practices.
• Performs a wide variety of administrative tasks including data entry and the drafting, editing, and revision of letters, reports, and other materials; maintains accurate databases and records.
• Organizes and facilitates meetings and special events, schedules and coordinates dates and times, venues, attendance, agendas, contracts, hospitality, staffing, and facility arrangements.
• Performs various duties related to maintaining one or more individual schedules and coordinates travel arrangements when appropriate.
• Manages payroll functions including the audit of timesheet entries for staff, faculty, and student employees.
• Performs basic, routine bookkeeping functions relative to program/department budget including tracking purchases and expenditures and may assist in the budget development process.
• Facilitates, monitors, and/or oversees department purchasing, inventory and requisitioning of supplies and equipment.
• Prepares special reports, summaries, or replies to inquiries by compiling data and statistics from various departmental resources.
• May assist in the development or upkeep of the department webpage including social media and web presence.
• May supervise and oversee the activities of student employees.
• Provides service to the college through participation in events, committees, and other college activities.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Reports to:

Director, TRIO and Veteran Programs

Required: An associate degree with two (2) years of experience or a combination of completed education and/or experience equal to four (4) years.

Additional Requirements: A criminal background check will be conducted.

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgment - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Team Orientation & Interpersonal – highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Relationship Management – able to personally provide high level of interactive service to others, building…