Executive Assistant Senior

Internal Application:
If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.

Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

9610 GRU - Information Technology Administration

Minimum: $25.00
Maximum: $40.41

02/17/2026

This position provides advanced executive and administrative support to the Chief Information Officer (CIO), who oversees multiple divisions within the Information Technology and Telecommunications functions. The role requires a high degree of professionalism, discretion, and independent judgment while supporting a complex organization with diverse stakeholders. Confidentiality is a critical component of this position. The incumbent will routinely handle sensitive, confidential, and time‑critical information related to executive decision‑making, personnel matters, financial data, and strategic initiatives.

Sound judgment, ethical conduct, and strict adherence to confidentiality requirements are essential.

Work is performed under general supervision with significant latitude for independent action and decision‑making and is typically reviewed upon completion. The position is distinguished from higher‑level classes by the absence of formal managerial responsibility and from lower‑level classes by the complexity of work performed, the level of confidentiality involved, the coordination of executive and administrative functions, and oversight of assigned support activities.

The position reports to a senior‑level department manager who is a member of the Executive Team.

This role also emphasizes continual professional development and customer‑focused service. Ongoing learning is encouraged and supported, including training and certification related to executive support, customer service, and IT service management. Completion of required customer service and IT service management training, including ITIL (Information Technology Infrastructure Library), is required within the first six (6) months of employment.

This is advanced, diversified, often confidential and moderately complex administrative and staff work supporting a senior level manager who oversees diverse activities within their department. Duties require some independent judgment through the application of problem‑solving, decision making, dependability and initiative and the ability to process and resolve various departmental issues. Positions allocated to this Classification may assign and review the work of Staff Assistants and Staff Specialists.

Duties must be performed at a high level of competence and require discretion and judgment with respect to matters of significance.

• This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

• Develops, plans, and oversees administrative details and coordinated workflow of assigned area.
• Serves as staff liaison to special committees and boards and represents the department by attending meetings or serving on assigned committees. Prepares meeting agendas, photocopies and/or assembles backup documentation, mails packets to board and staff members. May take and transcribe minutes.
• Assists with the administration of department Progression-through-Training (PTTP) programs; prepares a manual of checklists, procedures and materials and reviews proposed actions to evaluate appropriateness and timeliness before forwarding to the department head for review.
• Assists with drafting, modifying, and interpreting…