Front Desk & Title Coordinator

Position Overview:

We are seeking a detail-oriented, high-energy Front Desk Coordinator to serve as the face of our title company. This isn't just a "sitting at the desk" role; you are the air traffic controller for our real estate transactions. You will balance a welcoming professional presence with the technical demands of opening new title files and executing post-closing administrative duties.

The ideal candidate thrives in a fast-paced environment where "attention to detail" isn't just a buzzword—it’s the difference between a smooth closing and a delayed one.

• The First Impression:
  Greet clients, realtors, and lenders with a professional and welcoming demeanor.
• Communication Hub:
  Manage a multi-line phone system, routing calls accurately and taking detailed messages.
• Closing Room Prep:
  Ensure closing rooms are pristine and stocked with necessary supplies (pens, water, snacks) before and after each signing.

• Data Integrity:
  Intake new contracts and orders, entering them into our title software Qualia with 100% accuracy.
• Initial Outreach:
  Request missing information from agents or lenders and introduce our team to the parties involved in the transaction.
• Search Orders:
  Coordinate with abstractors to order initial title searches.

• Recording:
  Prepare and submit documents for electronic recording or physical filing at the county clerk’s office.
• Policy Production:
  Assist in the issuance of final Title Insurance Policies to owners and lenders.
• Disbursements:
  Coordinate the delivery of commission checks and closing packages via courier or mail.
• File Finalization:
  Scan and archive completed files, ensuring all digital folders meet compliance standards.

• Experience:
  
  1–2 years in a professional office environment (Title, Real Estate, or Law firm experience is highly preferred).
• Tech-Savvy:
  Proficiency in Microsoft Office Suite and the ability to quickly learn industry-specific title software.
• The "Eagle Eye":
  Exceptional proofreading skills; you should be the person who catches a typo in a 50-page document.
• Multitasking:
  The ability to remain calm and organized while the phone is ringing and a client is walking through the door.
• Reliability:
  Since you "open the house," punctuality is non-negotiable.

• Health and dental insurance.
• Paid Time Off.
• 401k.