Receptionist - Part TIme

Position Title:

Front Desk Receptionist / Concierge Position Type:
Part Time 4:00pm - 8:00pm What We Do

Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities that are focused on optimal wellbeing.

Responsible for the daily operations of reception and concierge services, ensuring smooth function and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring excellent customer service in alignment with the community’s mission.

• Provides welcoming and excellent customer service to all residents, team members and guests. Greets and directs visitors upon arrival.
• Directs incoming phone calls and relays timely messages to the appropriate personnel.
• Answers general questions by providing accurate information.
• Provides “lost and found” services for residents.
• Serves as liaison for administrative offices and appointments.
• Maintains confidentiality of members’ personal health information.
• All other duties as assigned.

• High school diploma or equivalent required
• 1 year of experience in customer service, preferably in health-care environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Prefer knowledge of a variety of computer software applications and ability to learn.
• Strong multitasking and organizational skills, with a clear, professional speaking voice.
• Ability to work well with residents, family members, team members, and external partners.
• Must possess a valid Florida’s Driver's License and maintain a good driving record.