Student Account Specialist

Classification Minimum Requirements

A bachelor’s degree, or an equivalent combination of education and experience.

Student Account Specialist I

This position within the University Bursar’s Office is part of the Third Party Contracts team. The team coordinates and processes student and sponsor contracts/transactions, including Florida Prepaid and Veteran benefits to student accounts.

This position assists with the day‑to‑day operations of the Third Party Contracts Team, including coordinating documentation requirements from students and sponsors, applying contracts to the student and sponsor accounts, invoicing sponsors, applying payments from sponsors, and refunding over payments. The incumbent delivers excellent customer service to students and ensures the timely resolution of issues.

Salary commensurate with experience.

• Ability to plan, organize and coordinate files, records, and work assignments.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently and as a team.
• Ability to utilize problem‑solving techniques.
• Experience in Microsoft Office, including Excel and Word.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to analyze and interpret accounting data.

No