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Administrative Support AST

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: University Of Florida
Full Time position
Listed on 2026-09-20
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 15 - 17 USD Hourly USD 15.00 17.00 HOUR
Job Description & How to Apply Below
Position: Administrative Support AST I

Job no: 541361

Work type: Staff Full-Time

Location: Main Campus (Gainesville, FL)

Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Transportation Services

Department:  - BS-TRANSPORTATION - PARKING

Classification

Title:

Administrative Support AST I

High school diploma or equivalent and one year of relevant experience.

Serve as first point of contact for customers at Transportation and Parking Services (TAPS)
  • Engage with customers both in person and via telephone.
  • Interpret and explain policies and procedures to university students, staff, faculty, and visitors.
  • Address and facilitate customers’ parking needs.
Accurately record customer and sales/payment information
  • Document all transactions and prepare supporting documents for sales/payments, permit returns, charge adjustments, and revenue refunds.
Assist with Student Traffic Court and the Hearing Authority
  • Enter appeals related to citations.
  • Support the process for first and second level appeals.
Assist with reviewing, researching and correcting error reports
  • Identify and resolve discrepancies in error reports.
Perform other administrative tasks and special projects as assigned.

Work hours
  • Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Position may require occasional additional work hours to satisfy departmental needs for seasonal permit renewals, events and other tasks as directed.

$15.00 to $17.00 Hourly

Required Qualifications
  • High school diploma or equivalent and one year of relevant experience.
Preferred
  • Detailed knowledge of T2 Systems Flex parking management software
  • Detailed knowledge of UF People Soft and UF GO applications
  • Detailed knowledge of Microsoft Office applications
  • Two years customer service and money handling experience

Advertised: 17 Sep 2026 Eastern Daylight Time

Applications close: 01 Oct 2026 Eastern Daylight Time

The University of Florida is an Equal Employment Opportunity Employer.

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