Business Intel Developer L2

Overview

The Business Intelligence Developer (BID) II translates customer business needs into effective, data-driven solutions. This role engages stakeholders in meaningful discussions to understand the purpose and context behind data requests and applies appropriate technical tools to deliver actionable insights. The BID II provides consultative services in response to service requests, including those submitted via email, and leads or stewards the use of data solutions to help change, measure, and drive key business processes and coordinated clinical initiatives.

The role focuses on developing interactive data solutions that support performance improvement and informed decision-making. As a customer relationship manager, the BID II builds strong partnerships and high levels of engagement with clients across the enterprise and health system. The position requires frequent communication with a broad audience ranging from unit managers to executives and board members. The BID II gathers information from multiple sources, analyzes and synthesizes findings, and presents clear conclusions to support organizational goals.

This position involves access to confidential and protected information. The employee must comply with all applicable policies and procedures related to information use, disclosure, privacy, and system security. Annual mandatory training and compliance with privacy and security requirements are required.

• Translate customer business needs into effective, data-driven solutions
• Engage stakeholders to understand the purpose and context of data requests
• Apply technical tools to design and deliver analytical and reporting solutions
• Provide consultative services in response to service requests, including email submissions
• Lead and steward the use of data solutions to measure, change, and drive key business processes and coordinated clinical initiatives
• Develop interactive data solutions to support performance improvement and decision-making
• Serve as a customer relationship manager, building strong partnerships and high levels of engagement across the organization
• Collaborate with clients across the enterprise and health system
• Communicate effectively with a wide audience, including unit managers, executives, and board members
• Gather data from multiple sources, analyze and summarize findings, and present clear conclusions
• Access and handle confidential and protected information in compliance with all applicable policies and procedures
• Adhere to organizational information security standards and complete mandatory annual privacy and security training

Minimum Education and Experience Requirements

Minimum Education

• Bachelor’s degree from an accredited college or university and two (2) years of relevant work experience required
• An equivalent combination of education and/or relevant work experience may be considered in lieu of a degree
• A bachelor’s degree may be substituted for experience

Relevant Work Experience Includes

• Healthcare experience
• EMR system experience (Epic preferred)
• Data analytics experience

Minimum Job Experience

• Two (2) years of healthcare data analysis experience with in-depth knowledge of healthcare operations required
• An advanced degree may substitute for healthcare data analysis experience on a year-for-year basis

Job-Related Knowledge, Skills, And Abilities

• Ability to work across multiple departments within the enterprise/health system
• Strong problem-solving, quantitative, and analytical skills
• Hands-on experience with large relational databases and data warehousing, including the ability to query databases using SQL or similar languages
• Experience with report writing and data visualization tools preferred, including:
  • Epic Cogito Suite (RADAR, Reporting Workbench, Slicer Dicer)
  • SAP Business Objects (WebI)
  • Power BI, Tableau, or similar reporting and visualization tools
• Advanced Excel skills, including complex functions, formulas, and formatting
• Proven ability to work accurately with large data sets (millions of records)
• Excellent communication, collaboration, and delegation skills
• Demonstrated ability to present complex information in an easy-to-understand format

• Employees in this position may operate vehicles for assigned business purposes as a non-frequent driver

• Registrations, certifications, and/or licenses preferred or to be achieved within six (6) months of hire, depending on area of focus as determined by management:
• Cogito Fundamentals
• Cogito Access, Revenue, or Clinical Data Model (Proficiency level or above)