ADA Case Manager II

Classification

Title:

Compliance Analyst II

Classification

Minimum Requirements:

Bachelor's degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

Job Description:

Compliance Review & Case Management

* Review and process notifications from multiple systems to conduct routine ADA compliance assessments

* Make determinations regarding risk mitigation actions or escalation to leadership, as appropriate

* Document findings and ensure proper case resolution in accordance with established procedures

* Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA-504 Coordinator (Senior Director)

* Assist with coordinating the interactive process in accordance with established ADA procedures

* Review accommodation requests and supporting documentation for completeness and compliance with UF policies

* Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners

* Document meetings, discussions, case management and other activities taken throughout the interactive process and the management of employee accommodation cases.

* Draft accommodation-related documentation for review and approval

* Assist with monitoring implementation of approved accommodations

* Maintain accurate, confidential electronic case files, logs and tracking records

Records Management & Documentation

* Maintain and update compliance records, including case files, logs, and compliance calendars

* Ensure accuracy, completeness, and timely entry of all compliance-related documentation

* Prepare and organize documentation for audits, reviews, and reporting purposes

* Review ADA-related files to confirm required documentation and case notes are present, and that other identified steps have been completed.

* Compile documentation and data in support of appeals, compliance reviews, audits and assessments.

* Generate routine reports related to accommodation requests, case activity and compliance metrics.

Risk Evaluation & Solution Support

* Evaluate basic compliance concerns and identify potential risks

* Propose solutions to senior staff and program leadership for consideration

* Assist with the implementation and monitoring of approved mitigation strategies

Reporting & Data Support

* Gather and compile data for compliance reports and enterprise initiatives

* Assist in tracking trends, identifying recurring issues, and supporting continuous improvement efforts

* Provide documentation and data summaries to support leadership decision-making

Administrative & Program Support

* Prepare and route documents and mitigation plans for leadership review and approval

* Perform administrative duties in support of the ADA compliance program

* Maintain confidentiality and ensure adherence to privacy standards

Expected Salary:

$61,000-$70,000

Required Qualifications:

Bachelor's degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

Preferred:

* Experience working with ADA compliance, disability services, or accessibility programs

* Familiarity with federal and state regulations such as ADA and Section 504

* Experience handling compliance reviews, case management, or regulatory tracking systems

* Knowledge of accessibility standards and best practices (e.g., digital, physical, programmatic access)

* Experience analyzing compliance data and identifying trends or risks

* Strong written and verbal communication skills, especially for preparing documentation and reports

* Experience collaborating with cross-functional teams or supporting enterprise-wide initiatives

* Proficiency with databases, case management systems, or compliance tracking tools

* Ability to interpret policies and apply them to routine compliance scenarios

* Strong organizational skills with the ability to manage multiple cases or deadlines

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume, and three professional references.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This requisition has been reposted. Previous applicants are still under consideration and need not reapply.

Health Assessment

Required:

No