ADA Case Manager II

ADA Case Manager II

Job No: 539689

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Office/Administrative/Fiscal Support, Legal/Audit Services/Compliance

Department:  - GN-UNIVERSITY COMPLIANCE

Classification

Title:

Compliance Analyst II

• ​Bachelor's degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

• Compliance Review & Case Management
  • Review and process notifications from multiple systems to conduct routine ADA compliance assessments
  • Make determinations regarding risk mitigation actions or escalation to leadership, as appropriate
  • Document findings and ensure proper case resolution in accordance with established procedures
  • Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA-504 Coordinator
  • Assist with coordinating the interactive process in accordance with established ADA procedures
  • Review accommodation requests and supporting documentation for completeness and compliance with UF policies
  • Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners
  • Document meetings, discussions, case management and other activities taken throughout the interactive process and the management of employee accommodation cases.
  • Draft accommodation‑related documentation for review and approval
  • Assist with monitoring implementation of approved accommodations
  • Maintain accurate, confidential electronic case files, logs and tracking records
• Records Management & Documentation
  • Maintain and update compliance records, including case files, logs, and compliance calendars
  • Ensure accuracy, completeness, and timely entry of all compliance‑related documentation
  • Prepare and organize documentation for audits, reviews, and reporting purposes
  • Review ADA‑related files to confirm required documentation and case notes are present, and that other identified steps have been completed.
  • Compile documentation and data in support of appeals, compliance reviews, audits and assessments.
  • Generate routine reports related to accommodation requests, case activity and compliance metrics.
• Risk Evaluation & Solution Support
  • Evaluate basic compliance concerns and identify potential risks
  • Propose solutions to senior staff and program leadership for consideration
  • Assist with the implementation and monitoring of approved mitigation strategies
• Reporting & Data Support
  • Gather and compile data for compliance reports and enterprise initiatives
  • Assist in tracking trends, identifying recurring issues, and supporting continuous improvement efforts
  • Provide documentation and data summaries to support leadership decision‑making
• Administrative & Program Support
  • Prepare and route documents and mitigation plans for leadership review and approval
  • Perform administrative duties in support of the ADA compliance program
  • Maintain confidentiality and ensure adherence to privacy standards

$61,000-$70,000

• Experience working with ADA compliance, disability services, or accessibility programs
• Familiarity with federal and state regulations such as ADA and Section 504
• Experience handling compliance reviews, case management, or regulatory tracking systems
• Knowledge of accessibility standards and best practices (e.g., digital, physical, programmatic access)
• Experience analyzing compliance data and identifying trends or risks
• Strong written and verbal communication skills, especially for preparing documentation and reports
• Experience collaborating with cross‑functional teams or supporting enterprise‑wide initiatives
• Proficiency with databases, case management systems, or compliance tracking tools
• Ability to interpret policies and apply them to routine compliance scenarios
• Strong organizational skills with the ability to manage multiple cases or deadlines

The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352‑392‑2477 or the Florida Relay System at 800‑955‑8771 (TDD) or visit Accessibility at UF
.