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Senior Service Center Lead - Customer Experience & Ops

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: Pep Boys
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 14 - 18 USD Hourly USD 14.00 18.00 HOUR
Job Description & How to Apply Below

Pep Boys in Gainesville is looking for a Customer Service Lead (CSL) to deliver top-notch customer experiences while acting as the primary leader in the service center. In this role, you will manage customer service operations and mentor staff, ensuring compliance and satisfaction.

This position requires a high school diploma and 3-5 years of service industry experience, alongside strong communication and mentoring skills. The role offers medical, dental, and vision benefits along with a competitive pay range of $14.00 to $18.00 per hour based on experience.

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Position Requirements
10+ Years work experience
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