Bilingual Customer Care Specialist II (English/Spanish
Job in
Gainesville, Alachua County, Florida, 32635, USA
Listed on 2026-08-11
Listing for:
Cox
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Cox is seeking a Customer Care Specialist II to handle inbound calls, emails, chat, and tickets, delivering frontline support with guidance while resolving standard issues and documenting results. The role emphasizes building positive relationships, listening to customers, and coordinating with internal teams.
Candidates should have a high school diploma or equivalent and experience in contact centers, with bilingual English-Spanish preferred.
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